Frequently asked questions
What is the return policy?
Yes. We accept refunds if you haven't downloaded the file yet, or if the DXF file is defective or incorrect. Once downloaded and verified as correct, refunds cannot be issued due to the digital nature of our products.
What file formats do you provide?
We provide DXF and Svg files compatible with CNC plasma cutters, laser cutters, and other CNC machines. Files work with most CAD/CAM software.
Can I use these files for commercial projects?
Yes, you can use our DXF files to create and sell physical products. The files themselves cannot be resold or redistributed.
How do I download my files after purchase?
You'll receive an instant download link via email after completing your order. You can also access your files from your account dashboard.
Can I request custom designs or modifications?
Yes, we offer custom design services. Contact us with your specific requirements and we'll provide a quote.
