Terms of service

1. Digital Products

  • All products sold are digital downloadable files in DXF format for CNC, laser, and plasma cutting machines.
  • No physical products will be shipped.
  • Files are compatible with standard CNC software. Please verify compatibility with your equipment before purchase.

2. License and Usage Rights

  • Upon purchase, you receive a commercial-use license to use the DXF files in your own projects and creations.
  • You may NOT resell, redistribute, share, or transfer the original digital files to any third party.
  • All intellectual property rights remain with DxfZone.
  • The license is non-exclusive and non-transferable.

3. Delivery

  • Files are delivered instantly via download link after payment confirmation.
  • Download links are valid for [30 days / specify your timeframe].
  • If you lose your files, contact us for re-download access within [specify period].

4. Refunds and Cancellations

  • Due to the digital nature of our products, all sales are final once the download has been accessed.
  • If you receive a corrupted or incorrect file, contact us within 7 days for a replacement or correction.
  • No refunds will be issued after successful download.

5. Limitation of Liability

  • You are responsible for ensuring the files work with your specific equipment and software.
  • DxfZone is not liable for cutting results, material waste, or any damages resulting from the use of our files.
  • Files are provided "as is" without warranty of any kind.

6. Customer Responsibilities

  • Verify file compatibility before purchase.
  • Use appropriate safety measures when operating cutting equipment.
  • Respect the license terms and do not share files.